About The Spa
The luxury Spa is inspired by the essence of Morocco where guests are completely immersed in the age old cleansing and purifying rituals of a true Moroccan Hammam. Guests can experience a fusion of ancient therapies and contemporary Spa philosophies.
The creation of an authentic Moroccan Spa
When I first had the idea to create The Spa in Dolphin Square, I wanted to bring my Moroccan experience to London, but needed to adapt it for a Western market in a busy urban environment. I took what was important to me living in London and fused it with the traditions I had observed in Marrakech.
I love tradition but in my opinion, it often only works in the environment where it was created. Factors such as climate and natural daylight all influence the outcome of the experience. Although The Spa has a strong Moroccan influence, we made a conscious decision to mix ancient spa rituals with modern touches, such as express treatments and Wi-Fi, to suit needs of the clients it would service.
Neil Miller-Chalk, General Manager, Dolphin Square, London.
The Spa Inspiration
I have travelled to Morocco many times. What I really like about the Moroccan way of life is the dramatic contrast between the chaos and drama of the external streets verses the solitude and peacefulness of the traditional Moroccan home or Riad. One minute you are in a tiny chaotic street winding through the Medina and then you step through a beautiful artisan door to solitude; an inner garden, the sun shining down casting wonderful shadows through shades or foliage and absolute peace and tranquillity.
While staying in Marrakesh I became very interested in the Hammam culture, reading and speaking to many people on the subject. I remember seeing an interesting man whose job was to stack wood into a furnace used to heat the water for the public Hammam, which sparked my initial curiosity.
From this, interest grew the seed of an idea – to take the public Hammam’s principles of bathing and cleanliness and give it the twist that would be needed for a successful London spa.
To do this I needed to figure out how to combine the tranquillity of a Riad, mixed with the Moroccan subtleness and gentleness of customer service.
My “research” meant visiting various spas and Riads in Marrakesh. I drew inspiration from many places but these are the ones which stick vibrantly in my mind:
Riad 72, where I was staying, had elegant traditional Moroccan architecture with a modern slant (a similar concept to what we have to the décor of The Spa) and a Hammam decorated with the traditional Moroccan finish, Tadelakt.
The second place of inspiration was Les Bains de Marrakesh, a lovely spa where they encompassed all the above in a unique way. I go back every time I visit Marrakesh.
I was also struck by La Maison Arabe, a county club style Riad which I believe is owned by an Italian Price. The Riad has a gorgeous Hammam and is adorned with Moroccan Artisan influence, which has an almost colonial feel to its interior design.
From these influences we have created a spa that fuses ancient expertise with modern innovation and I am very excited to share my vision with you visit The Spa in Dolphin Square.
Neil Miller-Chalk, General Manager, Dolphin Square, London.
The importance of authenticity
With so many spas scattered around London, guests are seeking more than just a mediocre massage or short stint in a sauna – they’re looking for authentic and unusual treatments, and the opportunity to experience some of the oldest cleansing rituals in the world.
The Spa in Dolphin Square takes the wisdom from ancient Moroccan beauty rituals and offers them to guests in a sensual and relaxing environment. From the moment spa-goers step through the hand carved doors of the Spa, they’re transported to the depths of Morocco, where they can enjoy tranditional Hammam, Rhassoul and Salt Infused Steams.
Unique to the Spa
The Spa in Dolphin Square offers authentic Moroccan Hammam, Rhassoul, and Salt Infused Steam Room experiences.
Treatments are suitable for him and for her with a few exceptions, which is why we don’t have treatments for Men Only.
Dolphin Square’s mineral rich water is drawn from the only working Artesian well in the City of Westminster. Coming directly from the water table this makes a significant contribution to Spa treatments, Dolphin Square’s and Westminster’s environmental status.
Exclusive Use – The Moroccan Oasis. A unique opportunity for up to 14 guests to have exclusive use of The Spa to participate in the social culture of cleansing & purifying Moroccan Hammam and Rhassoul Rituals and indulge in contemporary spa treatments.
Monday 11:00 am - 7:00 pm
Tuesday 11:00 am - 7:00 pm
Wednesday 11:00 am - 7:00 pm
Thursday 11:00 am - 7:00 pm
Friday 11:00 am - 7:00 pm
Saturday 11:00 am - 7:00 pm
Sunday 11:00 am - 7:00 pm
- Harrods - 10 mins
- Buckingham Palace - 10 mins
- London Eye - 10 mins
- Tate Britain - 5 mins
- Victoria Station - 15 mins
Your Spa Experience
Please arrive at least 30 minutes prior to your spa appointment, and 10 minutes before a studio appointment, for a consultation and to complete a lifestyle questionnaire with the Spa Mentor. We request that you disclose any medical condition, including pregnancy and allergies, prior to your treatment as some services may be contra-indicated.
How to undress
We provide you with robes and suitable footwear for use in the wet areas. As is custom in Morocco nudity is not permitted in the Hammam, or any wet areas of The Spa. Swimming costumers are required. We provide disposable underwear or alternatively you may wear your own. Therapists are professionally trained in draping techniques to ensure your privacy and comfort.
Your special things
As we do not accept liability for the loss, damage or theft of personal items, we recommend you do not bring valuables.
Silence is golden - WiFi & Mobiles
Whilst we have WiFi for your convinience, we ask that the sound on all mobile devices and computers be turned off on entry to The Spa, and request you refrain from using them for conversations to ensure tranquility.
Visitors to The Spa are able to park in Dolphin Square's underground car park at the Grosvenor Road entrance. Parking must be arranged in advance of your visit. Dolphin Square is outside of the Congestion Charge Zone. Parking is subject to a £6 per hour fee.
No persons under 18 are permitted. Contact us to discuss specialist skin care treatments for teenagers accompanied by an adult.
A late arrival
Unforuntately late arrival will results in your treatment time being reduced, or we may be unable to honour the appointment.